What’s the difference between “free support” and “paid support”?
Many of our customers are asking this question to us.

Free support is included in the price of our module while paid support is an option that our customers decide to take when buying the module (or later on).

The main difference is:
– with paid support, we can access to your files and provide appropriate solution within few days (usually 2 or 3 working days)
– with free support, we give directions to the clients but we will not access to your files. All technical investigations and appropriate tests must be done by the client.

So why not including paid support in all our modules? Simply because most of our clients don’t need it and therefore, the price of our modules are lower (less human resources necessary).

We are proud to announce that J2t is on Facebook and Google+ now!

If you want to be informed about new modules and get special offers, only accessible through above networks, don’t forget to follow us!

Edit 2 – 18 days later, new Skrill account is available for our customers. We’ve decided to try it again…

Edit – We’ve received a call from Skrill today stating that they agree to change the reserve on our previous account, according to what is was before. This means that now the reserve is not 100% of the fund over 6 month time but 5% of each payment made over this period of time… this is more understandable.

As you’ve noticed, we used Skrill (Moneybookers) since the begining of our activity. We decided to do so, because it covered more countries than PayPal at the time.

We had to remove it from our payment methods, because we lately changed our company status and Skrill decided to close our account without notice, because they thought that our company were in a process of liquidation. This wasn’t the case…

Fair enough, so we decided to collect back the funds on Skrill, but how surprised we were when we’ve noticed that they add a 6 month 100% reserve duration on it. After having contacted them, they asked us to open a new account, with 5% 6 month reserve on each of our payment. This is not bad, but they explained to us that the fund on our previous account will still be kept blocked. Quite hard to understand, specially when we know that the problem is theirs and we have a great payment history with them, without any payment problems. Many years with them and no rewards, quite hard to take.

Would it be fair for a Magento® (and any other engines) store owner to have such type of action be taken on their account? As we know that most of our clients have low turnover when they begin their business, how on earth can they handle this? For this reason, we would not recommend Skrull usage at all for the moment. We are still discussing with Skrill team, so depending on the solution provided to us, our opinion might change in the future, but for now, we’ll deeply not advise you to use this payment method.

Thanks for this cake Wybo!

This is really nice present from a friendly client!

We really want your business to be successful  and we hope that our modules will help you towards this! We’ll always be there to help you to reach this goal!

J2T’s Team

J2T Points & Rewards versions’ 1.6.x are introducing major improvements such as:

• point usage within admin orders
• point usage restrictions
• point recalculation when orders are modified

And this version is fully compatible with the following extra linked module:

• J2T Required points, which force usage of points on products
• J2T Reward birthday, which prize customers for their birthdays
• J2T Reward share, which allow point sharing between customers
• J2T Reward API, which allow soap usage to trigger point operations
• J2T Reward social, which allow point collection for sharing on social network

New module is available today!

If you want to prize your customers and give them discount for their birthday, then this module is perfect for you!

It will automatically send an email when on the birthday of your customers, with included coupon code.

The module is really easy to setup and default magento promotion rules are used.

J2T Points & Rewards v1.5.12 VA is available!!!

This is not only a new version! We modified the module in order to optimize the module!

Many improvements have been done in the past regarding points calculation with introduction of turbo mode. With this version, the module is using a new way to process point usage and with this version, you will have a lot less conflict problems with other module that would modify cart behaviours!

Don’t hesitate to check the module specificities on http://www.j2t-design.net/index.php/j2t-points-rewards.html

We are proud to annonce that J2T Ajax cart v.0.7.0 is available!

In this new version, you will be able to choose which products have to be shown as associated products in the ajax box:

• up-sells products
• cross-sells products
• related products

You may also like the new squared theme available